Shipping & Returns
Everything you need to know about receiving your Peer Sahib orders and our commitment to your satisfaction.
Shipping Information
Worldwide Delivery
We are proud to offer international shipping to over 100 countries. Whether you are in New York, London, or Dubai, Peer Sahib brings artisan craftsmanship to your doorstep.
Delivery Times
Domestic (Pakistan): 3-5 business days.
International Standard: 7-12 business days.
International Express: 4-7 business days.
*Please note that customized or bespoke orders may require an additional 2-3 weeks for crafting.
Order Tracking
Once your order is dispatched, you will receive a confirmation email with a tracking number. You can monitor your shipment every step of the way via our partner courier websites.
Customs & Duties
For international orders, please note that any customs duties, taxes, or import fees levied by the destination country are the responsibility of the recipient.
Returns & Exchanges
30-Day Window
We want you to be completely satisfied with your purchase. If for any reason you are not, you may return or exchange eligible items within 30 days of delivery.
Return Conditions
- Items must be unworn, unwashed, and in original condition.
- All original tags and packaging must be intact.
- Proof of purchase is required for all returns.
- Note: Customized or bespoke garments are non-returnable unless there is a manufacturing defect.
How to Return
To initiate a return, please contact our concierge team at [email protected] with your order number. We will provide you with a return authorization and shipping instructions.
Refunds
Once your return is received and inspected, we will process your refund to the original payment method within 7-10 business days. Shipping costs are non-refundable.
Still have questions?
Our dedicated concierge team is here to assist you with any inquiries regarding shipping, returns, or your order status.